Does Hamburg Serviceportal support 2FA?

How to enable 2FA on Hamburg Serviceportal

1. Sign in to your Hamburg Serviceportal account.
2. Open Account settings → Security (the exact path varies; see the official docs link above).
3. Choose your preferred method from the list — TOTP and hardware keys are the recommended options.
4. Save the recovery codes somewhere safe — they're your last resort if you lose your authenticator and your hardware keys.

Hardware keys supported

Hamburg Serviceportal documents support for: National identity card.

Sharing Hamburg Serviceportal 2FA with a team (with Kaito)

Kaito gives you a vault for shared TOTP and a real-time inbox for shared SMS, with per-token group permissions and an audit log on every code view. To share Hamburg Serviceportal access with your team:

1. In Kaito, go to Tokens → New and add the Hamburg Serviceportal 2FA seed (or scan the QR).
2. Permission the token to a group: code-only for most teammates, full-seed only for the admins who would handle rotation.
3. Stream the audit log to your SIEM if you want a complete record of which team members generated codes for Hamburg Serviceportal and when.

Note: Hamburg Serviceportal's terms on account sharing are unclear or grey-area. Many teams share access in practice; doing so via Kaito gives you a clean audit trail if it ever becomes a question.

Frequently asked questions